I went to another BMW dealership yesterday, and they told me that they don’t have a car. And also they didn’t let me test drive one because they didn’t have one to sell. I was so dissapointed and I called Harlingen Cardenas BMW they sounded so nice in phone and told me to stop by to test drive. Special thanks to Lorraine, she made me feel like welcomed. And within 3 hours i had my dream car. Thanks again for everything
My husband and I went to visit Cardenas BMW and we were greeted by the Owner Rene Cardenas, he then called over his BMW expert Lorraine. She was super attentive and answered every question we had. Great people great dealership 110% customer satisfaction
I purchased my first BMW at Cardenas. I was in awwww with the customer service. We had already made a visit to Mercedes in San Juan and were so disappointed in their customer service. We made an appointment, waited an hour, and sales rep had no interest in helping me look. These two places do not compare. I am now recommending all my friends to go in there when looking for a vehicle. My sales woman even gave me her direct cell phone number in case I had questions about the car. I loved my whole... More
I want to personally thank Lorraine & Robert Chapel (GM) for putting me in my dream car. No time wasted! They gave me an EXCELLENT deal I would not have found somewhere else. They are extremely attentive, and prioritize the customers wants& needs. They make it happen! Walked in, they got me started w a credit application, and signed a deal within an hr. Their customer service is superior! Thank you!!!m
these guys are truly professionals, they know how to treat a customer
I live in the Chicago area and ordered a part for my car from Joe Ybarra in the parts department. He assured me the part was in stock, verified it was not damaged, and shipped it to me the same day. He was very pleasant on the phone and was patient in answering all my questions. His customer service skills were outstanding and I appreciate the genuine concern he displayed through out this whole process. I received the part in excellent condition and I wanted to acknowledge everything Joe did to... More
Excellent customer service. This is the third Mazda we purchase from Cardenas Mazda and fourth vehicle in all that we purchase from Cardenas Motors. We highly recommend them. Thanks to the Sales team Mike Piña and his Sales Manager Billy Mata for outstanding customer service. Also thanks to Rudy Garza in finance for making sure we received the best financing possible. They make buying a vehicle easy and stress free. Mike also went the extra mile to bring us the new vehicle to the SPI because w... More
Billy,Miguel and Geovanni were great. Team work and total appreciation for MAZDA loyal customers is very real at CARDENAS. From sales to service, Team CARDENAS knows how to provide professional and reliable customer service. This is my third MAZDA. This time a CX-5 Touring with preferred package. Excellent value!
Customer service was great and they were flexible and willing to work around my busy schedule. I definitely plan on taking my other cars in for service there as well. Overall, great experience.
Great and quick service. Always receive great attention. They work around my schedule. Staff is always friendly and courteous. Receive amazing customer service. Make recommendations that keep my car running like new. -Anabel F.