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I went to another BMW dealership yesterday, and they told me that they don’t have a car. And also they didn’t let me test drive one because they didn’t have one to sell. I was so dissapointed and I called Harlingen Cardenas BMW they sounded so nice in phone and told me to stop by to test drive. Special thanks to Lorraine, she made me feel like welcomed. And within 3 hours i had my dream car. Thanks again for everything
Over a month ago
My husband and I went to visit Cardenas BMW and we were greeted by the Owner Rene Cardenas, he then called over his BMW expert Lorraine. She was super attentive and answered every question we had. Great people great dealership 110% customer satisfaction
Over a month ago
I purchased my first BMW at Cardenas. I was in awwww with the customer service. We had already made a visit to Mercedes in San Juan and were so disappointed in their customer service. We made an appointment, waited an hour, and sales rep had no interest in helping me look. These two places do not compare. I am now recommending all my friends to go in there when looking for a vehicle. My sales woman even gave me her direct cell phone number in case I had questions about the car. I loved my whole... More
Over a month ago
I want to personally thank Lorraine & Robert Chapel (GM) for putting me in my dream car. No time wasted! They gave me an EXCELLENT deal I would not have found somewhere else. They are extremely attentive, and prioritize the customers wants& needs. They make it happen! Walked in, they got me started w a credit application, and signed a deal within an hr. Their customer service is superior! Thank you!!!m
Over a month ago
these guys are truly professionals, they know how to treat a customer
Over a month ago